Assistant E-Commerce Manager | AYANA Komodo (Bali-based)

AYANA Hospitality is seeking a driven and detail-oriented Assistant E-Commerce Manager to join our team at AYANA Komodo. In this role, you will support the E-Commerce Manager in optimizing our online presence and driving sales through various digital channels. This is an excellent opportunity for someone who is passionate about e-commerce and looking to make an impact within a luxury hospitality brand. Responsibilities Report to Manager for any rates or inventory issues. Manage the inventory of rooms for every B2B travel agent by checking all the agents’ inventory websites Work as part of a team with Revenue team and Reservations team Assist in developing and executing e-commerce strategies to maximize revenue from online channels. Manage day-to-day operations of digital marketing campaigns, including SEO, PPC, and email marketing. Oversee the maintenance and accuracy of product listings across all online travel agencies (OTAs) to ensure optimal visibility and competitiveness. Conduct market research and analyze performance data to identify trends, opportunities, and areas for improvement. Prepare and present reports on e-commerce performance, including key metrics and recommendations to management. Utilize e-commerce platforms and tools to monitor and optimize sales performance. Foster strong relationships with external partners to enhance online distribution strategies. Requirements Minimum of 3 year experience in the same position in a large luxury resort, a Hotel Reservations or E-Commerce experience is an advantage Exceptional communication skills and positive attitude Knowledge of current trends in Hospitality and E-Commerce Meticulous, result driven, organized and detailed oriented person Confident user of PMS, Channel Manager, OPERA and OTA system Proficient in Microsoft Office, familiarity with E-Commerce systems will be an advantage Bachelor's degree in Hospitality, Hotel Management, or other relevant fields