Driver Strategy Analyst

Job Description As a Driver Strategy Analyst, you’ll play a crucial role in analyzing all available data for the business to utilize in deciding their next steps. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and combine it with the local insights to understand the problems and pain points of our driver-partners (Gojek Driver) that will improve their overall satisfactions that will increase their stickiness in our platform. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to regional preferences and needs. What You Will Do Facilitate clear communication with stakeholders to understand project requirements and expectations.Utilize data-driven approaches to identify, analyze, and resolve complex business challenges.Translate ambiguous problem statements into well-defined analytical questions and hypotheses.Independently design and implement analytical frameworks to address business needs and drive improvements.Implement scalable monitoring solutions that require a very minimum manual intervention while ensuring data accuracy and reliability. What You Will Need Ability to independently select and implement the correct statistical test to answer business questions.Solid experience in handling analytical using SQL, including both DDL and DML.Experienced with job schedulers tools like Airflow or DBT.Ability to code for data analysis in Python, R, or similar languages is advantageous.Strong project management skills to balance the statistical & long term strategies and tactical needs from regional team in achieving the targetsSuperb business sense to transform an ambiguous business or product problem into a well-scoped and impactful analysis About the Team At our core, we recognize our driver-partners as the lifeblood of the Gojek ecosystem, serving as the essential supplies for every demand our platform fulfills. Their satisfaction is not just a metric; it's the cornerstone of our business sustainability and growth. Our team is dedicated to ensuring their happiness and loyalty, understanding that maintaining their satisfaction is paramount to increasing their stickiness within the platform. We strive to innovate and implement strategies that not only meet but exceed their expectations, fostering a mutually beneficial relationship that drives the success of both our drivers and our business as a whole. About GoTo GroupGoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household. About Gojek Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market. About GoTo FinancialGoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last. GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.