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At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies in one click away. We’re looking for a full-time Corporate IT to join our engineering team to foster an effective and efficient development of office hardware and software management systems. What You’ll Be Doing In this role, you will need to be able to have: Troubleshoot and diagnose hardware, software, and network-related problems in Pintu Office. Install, configure, and maintain computer systems, peripherals, and software applications. Document technical issues and solutions to ensure knowledge transfer. Maintain accurate records within a ticketing system. Assist with user training on new technologies and procedures. Stay up-to-date on the latest IT trends and best practices. Provide support for any office projects and events. Who We Are Looking For Minimum 3 years of experience in IT support or a related field. A strong understanding of computer hardware and software, including but not limited to common operating systems (Windows, macOS), Fortinet, H3C, Unifi, Aruba, SAML, LDAP, MDM, Google Workspace, Microsoft 365. Excellent troubleshooting and problem-solving skills. Effective communication and interpersonal skills to interact with users of varying technical abilities. Ability to prioritize tasks, work independently, and meet deadlines. Strong commitment to customer service and user satisfaction. Able to adapt and learn new technologies. Let’s Realise a Cryptocurrency Bank for Everyone! We are building the #1 cryptocurrency bank for everyone to accelerate the transition to an open financial system We have impacted many lives but there’s still plenty to do and we can’t do it alone. You can learn more about us What is PINTU? PINTU is a blockchain-based digital investment app that focuses on new investors. We have created a user-friendly app that helps new investors to learn, buy and invest cryptocurrency one click away. Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times. Learn more about PINTU here .