Customer Relationship Executive (Corpsec)

EMERHUB is looking for (CRE Corporate Secretary) to join our team in our Bali office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. CRE Corporate Secretary is responsible for addressing to execute the project from the client issues and responding to questions.    The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Job Description : Manage client projects. Ensure client projects are completed before their expiration date. Maintain stable communication with clients. Provide clients with information on the status of the ongoing project and on any delays (every week). Prepare and submit comprehensive documentation to the appropriate government institutions. Manage and track application submissions to ensure accuracy and timeliness of all areas relevant to the client's project, including conducting necessary negotiations with relevant government institutions. Document translation from Indonesian to English (with the standard translation provided). Upsell Emerhub's products and services to clients, in collaboration with account executives. Requirements : Relevant experience as corporate secretary, business consulting, or government relations Preferably having a degree in Law, Business/Management, Administration, Politics, or equivalent Passionate in customer service or account management Good understanding of business regulations and permits Fluent in English, both spoken and written is mandatory Experience in entrepreneurship, or setting up a company will be a major advantage Experience in serving overseas customers will be an advantage Willing to stay in Bali The candidate must have experience in various public institutions, i.e., notaries, national land office, as well as relevant government licensing offices & immigration departments, KITAS, Visa, RPTKA, IMTA and etc. in Bali, and with relevant experience in these criteria/ fields. Powered by JazzHR