F&B Manager

Job Description Manage the service of food and beverage within the restaurant, bar, room service and conferencing, outside catering area. Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant, bar, room service and conference areas; Regular liaison with Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority. Coordinate between Food & Beverage and Front Office to ensure that preparations for conferences involving Front Office / Housekeeping have been made. Assist in the preparation of monthly restaurant, bar, and conference reports, commenting on key performance indicators and action taken to keep on target. Management and guidance of outlet staff under control, namely Food & Beverage Supervisors. Prepare weekly and monthly forecasts for restaurant, bar room service and conference areas. Ensure constant liaison with the Conference Sales Manager and Conference Coordinator. Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson Strive to implement the Accor Vision and demonstrate active use of Accor Values. Any other duties assigned by your manager. Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies. Maintain currency of RSA certification, amendments and updates and adhere to RSA principles Qualifications Diploma in Hospitality Management/Food & Beverage preferred Additional certification(s) in Food & Beverage will be an advantage Minimum 2 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Working knowledge of MS Excel, Word, & PowerPoint