Key User Manager - Woodworking

  • Jakarta
  • Bosch Group
Job Description Full responsibility for tools, measuring tools and accessories sales for key professional users in respective area Takes turnover and profit responsibility for defined large key professional users Identification and acquisition of new key professional users and development of existing customer portfolio Managing collaboration with internal stakeholders and allocation of resources to process key professional users e.g. visits of user sales manager at key professional subsidiaries Implementing central user-marketing strategies and customer specific measures to increase Bosch PT share Ensuring Correct Mix of products and services for key professional users Being interface and support divisions responsible for the cross-selling concept Acquisition and handling of key projects / tenders Managing users contact data, direct relation, frame contracts and internal coordination where applicable Entrepreneurial negotiation of frame contracts with key professional users Customer portfolio analysis in relation to project sizes to understand decision making process at Key Users and respective projects Follow up management with key professional users Auditing the fulfilment of added value service (eg. Logistics, 1st level tech support, financial after sales) and systemic analysis and reporting of users’ pain points Provide structured users and market feedback internally on users demand and applications Qualifications User insight knowledge and B2B experience with industry knowledge  Project management knowledge Competence in technical sales, commercial field (finance) Pro-active, entrepreneurial mindset Strong communication skills across all hierarchy levels Native speaker Have experience in wood working industry is a must Additional Information HR Contact Person: Nahda Miftah